Assurance Program: Quality Assurance will be managed by
Col. David Ferguson who has over 20 years of operations
experience and a proven technical aptitude for design,
simulation and analysis. Davidís insight and experience
gained over numerous years and varied assignments as a
project manager coupled with his military training and
extensive analytical skills will allow David to establish
and maintain a first class QA process and monitor
performance on task orders.
schedule QA reviews on all tasks orders, implement surveys
and other processes to assess customer satisfaction and
provide the Contract Manager and Project Directors with
independent feedback on performance. David will implement
QA methodologies and processes consistent with INDUS SEI CMM
Level 2 and ISO 9001:2000 standards. David will provide
training in CWI QA standards and requirements.
CWI firmly believes that attention to quality and details
results in customer satisfaction.